SouthWest Water Company | Working at South West Water

Our goal at SouthWest Water is to ensure that all our employees look forward to coming to work. We support our teams by providing competitive compensation, excellent benefits, professional development, and an outstanding work environment based on our mission and values. 

Employee Benefits

The health and well-being of our employees and their families is our top priority. In addition to competitive compensation, we offer an extensive benefits program. As a full-time employee, you may be eligible for the following benefits: 

• Time Off: Our vacation, holiday, and sick pay benefits provide a generous amount of paid time away from work each year 
• Health & Wellness: We offer comprehensive medical, dental, and vision benefits, along with free physical and mental wellness programs 
• Retirement: Our 401(k) plan matches contributions equal to 100% of the first 6% of your eligible compensation contributed to the Plan 
• Tax-Free Accounts: Options to save money and reduce your taxable income through automatic pre-tax payroll deductions are available through Flexible Spending Accounts  (FSAs): Health Care FSA and Dependent Care FSA, and Health Savings Accounts (HSAs) 
• Income Protection: Ensure financial security for your family. SouthWest Water offers Short- and Long-Term Disability, Employee, Spouse and Child Life Insurance, as well as Accidental Death and Dismemberment (AD&D) Insurance 
• Professional Development: We encourage employees to increase their knowledge and skills, and we provide financial assistance for continued education and professional certifications 
• Education Support: Full-time employees who wish to further their education may be eligible for our education assistance program, with tuition reimbursement 
• Financial Wellness: Through our financial wellness programs, employees can access interest-free loans for emergency funds, get free financial coaching and planning, and attend educational workshops 

Mission and Values 

SouthWest Water Company provides life-sustaining water and wastewater services to our customers, empowering the communities we serve.  
 
At SouthWest Water, how we accomplish this mission is as important as the mission itself; we hold ourselves accountable for both the means and the end. We are all members of one diverse team and have clear beliefs about how to best serve each other and our customers, our business partners, and our communities. We share these guiding principles openly to make clear the behaviors we expect of ourselves and our business partners. They are with us every step of the way.  

Safety: Make a safe environment our #1 priority 

• Continuously monitoring and improving our safety practices 
• Protecting the wellness of our most valuable assets our people 
• Safeguarding the public health in delivery of safe, reliable water

Environmental Stewardship: Environmental compliance and protection of natural resources 

• Meeting all compliance and regulatory public safety requirements 
• Working to reduce our Carbon Footprint 
• Strive to meet the demands of our customers by infrastructure improvement and efficiency 

Customer Care: Excellence, Service Reliability 

• Support our customers in a timely manner 
• Treating every customer with respect and honesty 
• Providing safe reliable water services 

Employee Empowerment: Independence, Resource, Communication 

• Encouraging everyone to participate in the decisions around their work 
• Providing resource, training and development to grow 
• Creating a culture that encourages communication, collaboration and inclusiveness.

Integrity: Respectful, Trustworthy, Responsible, Leaders 

• Showing respect for our peers and our customers at all times 
• Building trust with peers and management 
• Acting with responsibility and accountability 
• Leading by example 

Community Partnership: Support the communities we service 

• Committing to volunteer and support the needs of our communities 
• Invest in solutions to improve the communities where we work and serve 
• Support business partners whose efforts mirror our mission 

Guided by these principles, we provide safe and reliable water and wastewater services to our communities along with meeting the objectives of our customers, employees, shareholder and regulators.