SAP Utilities Billing and Device Management Analyst

Overview

Join our dynamic Information Technology team at Nexus Water Group, where we are revolutionizing the utilities industry with cutting-edge technology and innovative solutions. We're proud to have a team of forward-thinking professionals dedicated to driving digital transformation and efficiency. Here, you'll find a dynamic environment where professional growth and development are paramount. You'll have the opportunity to work on high-impact projects that shape the future of our organization. If you're passionate about technology and are eager to make a significant impact, we invite you to join us and be part of our journey towards excellence.

We're looking for an SAP Billing and Device Management Analyst to join our IT team. This role will report to the Director of Information Technology. In this role, you will be a key contributor to the design and implementation of the SAP landscape that supports our business. This roadmap includes expanding new functionality and architecture including SAP RISE and S/4 platforms.  You will play a crucial role in developing and maintaining a functional and resilient SAP ecosystem. 

What We Offer

• Paid Time Off: Starting at 3 weeks annually along with paid company holidays. 

• Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.   

• 401(k) Program with Matching Contribution: Employer contributions made to the 401(k) plan are vested at 100% and start 30 days after your start.  

• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance    

• Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few. 

What You'll Do

Key Accountabilities 

• Work with internal customers to understand requirements and expectations that could be potentially automated.   
• Research, design, develop, configure and test SAP software applications per specifications in SAP ECC, CRM, ISU, and other modules in our SAP landscape.  
• Set operational specifications and formulate and analyze software requirements.   
• Perform a dual role as an SAP Business and Functional Analyst supporting all lines of business with SAP IS-U functional and business-related issues or questions.  
• Work with fellow SAP resources to design and architect our business and technical processes to support our SAP landscape.   

This position will be willing and able to perform the following duties and others as assigned: 

• Design, configure, test, deliver and maintain SAP Industry Specific Solutions for Utilities (ISU) Customer Relationship & Billing (CR&B), and other IS-U modules    
• Demonstrate a deep understanding of utility processes and the ability to support SAP Utilities ECC modules, IS-U and related SAP applications. 
• Interact with internal customers across all lines of business to analyze business processes, define business requirements and make recommendations by considering costs, time and resources. 
• Consult with programmers to evaluate interfaces between hardware and software, develop specifications and performance requirements, and / or resolve internal customer problems. 
• Develop documentation for appropriate SAP applications.  
• Collaborate with IT and Project Managers on solutions. 
• Consult with internal customers or other business units on project status, proposals, or technical issues, such as software system design or maintenance.  
• Develop and/or direct software system testing or validation procedures.  

Reasonable Accommodations Statement  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

What You'll Bring

• Minimum of 3-7 years relevant experience in application development and support, primarily focused on SAP Utilities modules. 
• Experience working with customer service / FICA / Financial Accounting / Service and Field Operations a plus. 
• Experience coding and de-bugging. 
• At least 3 years of experience in SAP IS-U functional modules (Customer Relationship and Billing) preferred but not required. 
• Bachelor’s Degree with a focus in Computer Information Systems, Engineering, or Business Administration (preferred but not required).  

Knowledge, Skills, and Abilities:

• High level of technical aptitude with the ability to comprehend complex technical topics and specialized information. 
• Extensive knowledge of and experience with ERP systems, in particular SAP. 
• Proficiency in MS Office and knowledge management/collaboration tools including SharePoint.  
• Strong business analytical approach with ability to avoid material mistakes. 
• Ability to maintain confidential information. 
• Excellent time management skills, including ability to multitask, prioritize and great attention to detail 
• Duties require broad conceptual judgment, initiative, ability to deal with complex and abstract issues and identify and implement solutions to problems. 
• Team-oriented interpersonal skills including collaboration, communication, and coaching, with the ability to effectively build relationships with customers and coworkers. 
• Ability to analyze systems, determine how they should work, and how changes in conditions, operations, and the environment will affect outcomes. 
• Communicates clearly in both written and verbal formats, with the ability to present information to a broad audience effectively, including in public formats. 

Work Environment

• May involve extended periods of sitting. 

• Frequent use of computers, keyboards, and other standard office equipment. 

• Position is based in an office environment with moderate noise levels.